Repair/Reset/Reinstall HP Support Assistant Tool. If HP Support Assistant can’t create a System Restore Point before installing or updating any HP drivers or software, follow these suggestions to resolve the issue: Fix HP Support Assistant can’t create Restore Point This can also occur if System Protection is Turned Off, there is interference due to Third Party Antivirus or Disk Image Corruptions. In many cases, corrupt system files and a lack of permissions can also be the culprit. If you cannot create a system restore point, it may occur due to insufficient disk space. Why can’t I create a System Restore Point? It helps find additional support resources according to the problem your device is facing. HP Support Assistant updates HP drivers & software and also helps resolve common issues using troubleshooters and automated fixes. If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.If HP Support Assistant can’t create a System Restore Point before installing or updating any HP drivers or software, then this post will help you. Windows will attempt to reinstall the driver. Right-click (or press and hold) the name of the device, and then select Uninstall. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions. Select Search automatically for updated driver software. 
Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. In the search box on the taskbar, enter device manager, then select Device Manager. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:
Before you beginĭriver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. If you are having problems with Windows Update, you might see if any of the links at Update Windows can help you out first. Note: The best and safest way to get driver updates in Windows is always through Windows Update.
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